Processing Time:
- Orders are typically processed within 1-2 business days after successful payment.
- Orders placed after 12:00 PM will be processed on the next business day.
Standard US Shipping Time:
- 3-4 business days.
Standard US Estimated Delivery Time:
- 4-6 business days.
Address or Product Changes:
- Changing the shipping address or product may extend the processing time by an additional 1-2 business days.
Shipping Fees:
- We offer free shipping on all orders within the United States.
Order Tracking:
- Once your order has been shipped, you will receive an email with the tracking number from the shipping carrier within 2-3 business days.
- It may take 1-2 days for the tracking information to update on the carrier’s system.
- If the tracking number does not work after 3 business days, please contact our customer support.
Missing Items:
- If you discover any missing items in your order, please notify our customer service within 48 hours of receiving the package.
- Provide detailed information, including the order number and product description.
Late Deliveries:
- Late deliveries may occur due to inaccurate addresses, severe weather conditions, international customs procedures, etc.
- If your delivery is late, please contact us within 2 business days for resolution.
Contact Us:
- If you have any questions or concerns, please contact our customer support team.
Email: support@widewebstore.com
Preferred Contact (SMS Only): (+1) (833) 980-4783
Office Address: 2 Jeanne Jugan Ln Apt 518 Latham, NY 12110 United States
Warehouse Address: 4181 Merrick Rd, Massapequa, NY 11758 United States
Support Hours: Monday to Sun | 09:00 AM – 7:00 PM (GMT)
Preferred Contact (SMS Only): (+1) (833) 980-4783
Office Address: 2 Jeanne Jugan Ln Apt 518 Latham, NY 12110 United States
Warehouse Address: 4181 Merrick Rd, Massapequa, NY 11758 United States
Support Hours: Monday to Sun | 09:00 AM – 7:00 PM (GMT)